Merchandise Ineligible for Return

All merchandise purchased as a sale item, including items purchased during a sale event that are marked down 30% and over, are final sale and cannot be returned for exchange or store credit. 

• Items purchased during a sale event that are marked down 30% and over.
  
• A friendly reminder that all holiday sale discounts: Black Friday, Cyber Monday, Boxing Day will be a final sale.

Ineligible merchandise also includes: worn items, earrings, swimsuits and undergarments (including bodysuits)  due to hygienic concerns. Gift cards are final sale.

 Items Bought In-Store

Items bought in store are eligible for an exchange or store credit within 30 Days of purchase. To do so, please stop by the store during our regular hours with your item. The item must:

• Be accompanied by the original receipt
• Unwashed, unworn and have their original tags attached
•  Footwear must be returned unworn and in the original box. The box must remain in perfect condition.

Online Return for Full Refund

Regularly priced merchandise can be returned for an exchange or store credir within 30 days of ship date. All merchandise must be returned with tags attached and items must be unworn, unwashed, and free from any stains or odours.

• Footwear must be shipped back in original shoe box with lid, inside a polymailer or box
• Do not tape your return label to the original shoe box, we will return to sender

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. To Return your product, you should mail your product to: Coast 2 Coast Clothing Corp., 8100 BC-3B Unit 153, Trail BC V1R 4N7, Canada. Once we have verified the condition of the return, we will process the exchange or store credit.  

In the case that merchandise is returned in poor condition and without the tags, we reserve the right to refuse future returns. 

In the unusual event you receive an incorrect shipment or defective item, please contact c2cclothingco@gmail.com within 7 days of receiving the item. Please provide photos of the defects. Defects must be reported before items are worn and washed, merchandise that has been worn or washed will not be accepted. 

If you do not contact us about the defect within the 7 days, we will, unfortunately, be unable to help you. Please make sure to inspect your items and contact us within this timeline.